"Empower your people. Improve community services"
CouncilRM™ was created by JayThom in response to the challenges faced by Australian local government. Built on the Microsoft Dynamics™ CRM platform means CouncilRM™ is an easy and affordable way of customising the way your particular council manages public records and offers better public service. With input from council officials and industry leaders, CouncilRM™ is a fully integrated solution to other internal council systems, providing a more consistent and interactive community experience.
As an award winning CRM solution dedicated to the public sector, specifically Australian local government, CouncilRM™ ensures efficiency, reliability and manageability in all aspects of the community.
From your familiar Outlook environment, CouncilRM™ enables local councils to better manage relationships and communications with community leaders, ratepayers, young and elderly citizens, volunteers, politicians and visitors, to name just a few. As well as administering customer requests, delivering timely SMS alerts, and quickly accessing community leaders for roundtable discussions.
- Community Relationship Management
- Customer Services
- Community Bookings
- Kinder Enrolment
- Events and Communications Management
- Volunteer Management & Home/Aged Care
- Family Services
- Grant Management
- Asset Management
- SMS Messaging
- Youth Services
- Animal Pound
- Community Business